- Where can I obtain an instruction manual?
Please contact us if you need an instruction manual and use the reference number engraved of the caseback fo your watch.
- How long is lifetime of my watch battery?
A battery life varies usually from two to three years depending on the type of the watch, its dimensions and the amount of energy required by the different functions. For instance, a chronograph will have a higher energy consumption than a watch indicating the hours and minutes only.
Some movements feature a power preserve indicator: once the second hands starts moving in 4-seconds intervals, it is time to have the battery replaced by a Mondaine qualified watchmaker.
- How frequently should my M-WATCH Mondaine be serviced?
Like any high-precision instrument, a watch needs to be serviced regularly in order to work perfectly. Obviously, we cannot indicate the invervals for such servicing, given that it depends entirely on the model, climate and the care taken by the watch's owner. As a general rule, it is between 3 and 4 years, depending on the use of the watch.
- What does water resistant mean?
M-WATCH Mondaine are water resistant to 30 or 100 metres as indicated on the case back. The water resistance rating of a watch does not take into account the ability of the watch to STAY water resistant as of ages. Therefore, the water resistance of a watch cannot permanently be guaranteed. It may be affected by ageing of gaskets of by accidental shock to the crown or pusher. Do not under any circumstances open the watch by yourself.
Make sure not to activate the time setting crown and/or pushers while the watch is under water and make sure that the crown has been pushed in or screwed down.
- What is the accuracy of my M-WATCH Mondaine?
The accuracy of the watch depends on the movement and on the individual habits of the wearer and can therefore vary. The average precision tolerances are between -10/+15 seconds per day.
External influences may affect the precision of quartz movements, which can lead to variations of between -05. and +0.7 seconds per day.
- Can I wear a M-WATCH Mondaine if I am allergic to Nickel?
The materials used for the M-WATCH Mondaine production are subjected to severe tests in order to avoid allergies. For those who are hyper-sensitive to stainless steel we recommend you to buy a watch which is made from titanium, gold or plastic.
- What is the lifetime of my leather strap?
Depending on use, lifetime is from 6-12 months.
- What does the M-WATCH Mondaine warranty cover?
Any malfunction during the warranty period of your watch will be repaired free of charge on presentation of the warranty certificate, fully completed and signed by the authorised retailer, showing the model number of the watch and the date of purchase. Any damage resulting from inappropriate use is specifically excluded from the warranty, as are the battery, strap or bracelet and crystal.
- Where can I obtain a M-WATCH Mondaine catalogue?
You can download the catalogue here. Every official M-WATCH Mondaine representative will be glad to provide you with a catalogue. Alternatively, you may request it by completing the form in the Contact Section and we will gladly send it to you.